FAQ – WordPress

FAQs

5.How can I share my files with you?
You can upload them into a Dropbox, Google Drive, Wetransfer or another file transferring platform and share access with us.
1.Can I request revisions after a few days?
Your files will be securely stored with us for 2 weeks, giving you the flexibility to request further edits if needed. After this period, they will no longer be retained, so we recommend saving your final versions promptly.
2.Do you offer rush delivery services?
Absolutely! We are pleased to offer rush services for
projects that require a quick turnaround. Please note that our operations are based on Central European Standard Time, and we’ll do our best to accommodate your needs promptly and efficiently!
3.What is your turn around time?
Our standard turnaround time is 24 hours or the next
business day. For urgent requests, we also offer expedited rush services to meet tighter deadlines.
4.Are specific requests allow?
Yes, we ask that you first reach out to us with your specific request, we will than review your request and notify you of the feasibility of it.

5.How do I get optimal results from photo editing?
Our layer blending services result in high quality photos, where we recommend taking 5 bracket photos where the photos are using a range of different exposures and to included at least one flash photo of each space.
1.What is your time zone?
The Creo team operates on Central European Standard Time (CEST).
2.Which payment method do you use?
We use Wise as our standard payment method. Creo also operates on a monthly billing cycle. Invoices will be issued at the end of each month, and payment instructions will be provided accordingly.
4.What currency are you using?
All services are priced at United States Dollars (USD) If you require invoices to be issued at your locale currency please inform us and we will issue your invoice with both USD and your currecly (conversion from USD)
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